Our website is extremely secure. We've built it using Shopify, a platform renowned for its safety and reliability in powering online businesses. Shopify offers robust security measures, including secure payment processing, data protection protocols, and safeguards against fraudulent activities. Additionally, Shopify is fully compliant with PCI DSS standards, ensuring that customer data remains protected at all times. You can trust that your information is in safe hands when shopping on our website.

Shipping typically takes 5 to 10 business days. You can expect to receive your order within this time frame.

Hassle-Free Returns: We value your satisfaction. If you're not delighted with your purchase, our easy return policy steps in. Enjoy peace of mind with a generous return window.

Veranda accepts returns or exchanges of items purchased on our website within 14 days of receiving your order.

To be eligible for return or exchange, items must be in new condition, unaltered, and free from customer-inflicted damages. All accessories must be returned in their original packaging. Items with defects may be returned or exchanged, provided the defect is not due to misuse or failure to follow care instructions.

Please note that shipping costs are non-refundable. Additionally, if you made a purchase using online payment, a 2.5% processing fee for online payments is non-refundable. The customer is responsible for the shipping costs associated with returning or exchanging items, if applicable, based on the delivery area.